New Billing System
The Neskowin Regional Water District has a new billing system and online bill payment option.
The Neskowin Regional Water District (NRWD) has switched our billing software vendor and will now be using a company named MuniBilling. This change is aimed at providing you with a more efficient and user-friendly billing experience.
As of 10/1/2024, the NRWD has sent out our first water billing through Muni Billing. If you have previously provided your email address to the NRWD, please check to see if you received an email bill from MuniBilling‘s email address, noreply@safemaildelivery.net. If you do not see it in your regular email, it’s important to check your spam inbox as well to ensure you don’t miss your bill.
For this first MuniBilling-derived bill, all customers will receive their water bills via mail in a letter-sized envelope, not a postcard, and an emailed bill (If an email address has been provided to the NRWD).
In the future, customers who have emails will enjoy the convenience of receiving their bills via email unless they specify that they also prefer their bills mailed.
Please look at your bill for instructions on how to log into your customer portal, view and pay your bill online, and sign up for auto-pay.
All customers interested in auto pay must log in to the MuniBilling portal and set up auto pay. Information on how to sign into the new MuniBilling portal will be on your bill.
Customers may use E-checks, Credit/Debit Cards, or Auto Pay using the new customer online portal described on your latest bill. Echeck payments will cost $1.00 per transaction, and regular credit or debit card fees apply. Checks, Money orders, and cash payments are accepted, and the process of paying in these ways remains the same.
Thank you for your cooperation and patience as we transition to this new billing system.
Email: nrwd@neskowinwater.com
The Neskowin Regional Water Has Purchased Part of the Hawk Creek Watershed
Neskowin Moving Forward to Protect Watershed
The Neskowin Regional Water District has completed the first phase in a long-term vision of acquiring the part of the Hawk Creek Watershed surrounding the community’s drinking water source. In early November, the district, with facilitation support from North Coast Land Conservancy, purchased approximately 80 acres of forested property from private landowners, Mike and Lana Kowalski. The land sits above the intake for the district’s Frank E Clanton Municipal Water Plant at the confluence of Hawk Creek and an unnamed tributary.
Because of its location, “it’s arguably the most important piece,” says General Manager of the District, Troy Trute. The District has been investigating the advantages of owning and controlling the Source Water Area (SWA) for more than 15 years, an interest that has picked up momentum in the past five years because of changes in land ownership, concerns about the impacts of climate change on the water supply of coastal systems, and advisories from Oregon’s Department of Environmental Quality (DEQ).
According to Brenda Freshman, who joined the district’s board of commissioners to help with the acquisition about two years ago, all the pieces were in place. As someone who is passionate about watershed protection, she advocated to get it moving forward, even making a significant donation to the project. “The opportunity to purchase your own watershed is priceless,” Brenda says. “What you’re able to do, to the best of your ability, as a community, is ensure the quality of your water, in perpetuity.”
Taking a Supportive Role
NCLC became involved in the project about two years ago, although the organization has been active in conservation in the Neskowin area for about 10 years. In a facilitation capacity, NCLC is providing a variety of administrative services, from connecting the district with an appraiser and exploring funding options to title work and writing up the deed.
“We believe the drinking watershed should be controlled by the local citizens, and in this case, the best manager is the water district,” NCLC Associate Director Jon Wickersham says. “When we can marry water protection, water security, and conservation of critical habitat together, it makes sense.”
Research shows that protecting watersheds has a range of benefits, such as lowering costs for drinking water treatment; minimizing damage from natural disasters; and increasing adjacent property values. Because the Hawk Creek Watershed is “available to be protected,” Troy says, it makes sense for the district to do so, creating more certainty for the future through conservation. The first step to getting out of a hole is to stop digging,” he says. “This is our stop digging moment.”
The Kowalski’s are playing an instrumental part in the acquisition process. “It doesn’t happen without willing landowners,” Troy says. Not only are the Kowalski’s selling the property to the district, but they’re doing so at below the appraised value of the land—or, in other words, donating a portion of it.
In a way, the transaction completes a full circle for Mike Kowalski, who helped to establish the water district in the 1970s. He and Lana were once fulltime residents of Neskowin. It is where they raised their family, and they maintain a second home in the area. Lana’s roots go even deeper, having spent her early childhood in Neskowin.
“The land is dear to my heart,” she said. Her folks visited the coast on their honeymoon from Texas. “They saw these trees and they were so impressed, they wanted to be part of it. ”She and Mike acquired the land from her parents in the early 1970s, and it’s become part of “who we are,” she says, adding their goal has been to value, care for, and protect it. “We’ve been attempting to be good stewards of this property,” Mike agrees. “It’s given us a lot of satisfaction and enjoyment.”
Now, they are passing off this parcel to serve an even greater purpose. “In the big picture, for the good of the community, it made sense to participate in the district’s wishes to obtain and preserve the watershed as best as they can,” Mike says. Lana adds, “We were happy we could do something to preserve the land around Neskowin.”
A Role for Everyone in Community Conservation
This acquisition is part of a broader vision: protecting the whole watershed, which spans about 1,200 acres and is divided among several private landowners. “This is just the first phase,” Jon says, adding NCLC will continue to help facilitate the project through the upcoming phases.
“It’s a big task ahead to acquire the amount of property that does form the watershed,” Mike adds. “But hopefully this will be a start to that process. ”Brenda’s goal is to continue inspiring and motivating the community “to keep going. “It will move forward if people who have worked on it continue to work on it and other people join,” she says. “There’s a role for everyone in the community to help. You can connect to that meaningful contribution to humanity, in perpetuity, in your community, if you take some action.”
Water Shed Acquisition:
We are working with our partners and willing property owners within the Water District’s Watershed to acquire property to serve our community better. More info is available on the Watershed Tab at the top of this page. If you would like to help with this project, please donate at:
North Coast Land Conservancy Donation Link
Customer Feed Back:
The Neskowin Regional Water District’s Board of Directors can be notified of customer complaints, comments, suggestions, and questions at the link below and at the top of each page.
These Emails are directly sent to a Board Member of the Neskowin Regional Water District and are reviewed monthly by the Board of Commissioners for the Neskowin Regional Water District
New Consumer Confidence Report for 2022
NRWD 2022 Consumer Confidence Report
We are proud to present the newest Consumer Confidence Report for the Neskowin Regional Water District. This report is a summary of the water quality of the Neskowin Regional Water District’s water for the year 2022.
The Highest Quality Water
Pure, Safe, Dependable
Mission Statement:
Our constant goal is to provide a safe and dependable drinking water supply. We want you to understand our efforts to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water. We are pleased to report that our drinking water is safe and meets all Federal & State requirements.
We are proud of our water district and the quality of water and service we achieve.
The Staff
Troy N. Trute
General Manager
State Drinking Water Certifications:
Water Treatment Level 2
Water Distribution Level 2
Filtration Endorsement
Jerry K. Evjen
Operator
State Drinking Water Certifications:
Water Treatment Level 1
Water Distribution Level 1
Joy L. Neufeld
Office Manager
We’re here for You!
As the area’s water provider, we proudly offer clean, safe water to improve the value of your home and your family’s health.
Longevity Of Our Water District
In 1976, the Neskowin Regional Water District was formed, and the various water system components in
the area were purchased, condemned, or abandoned. The various municipal and group domestic water
rights became District assets. In 1977, the District prepared a document titled “A Comprehensive
Development Plan for Water System Improvements, Neskowin Regional Water District” to aid in organizing the conglomeration of
system components, complying with standards and regulations, and planning for future development.
Hawk Creek was selected as the primary water source.
In 1978, the District began the design of substantial system improvements, including a large portion
of the core distribution system, a municipal water treatment facility, and a 0.5 MG storage tank. Construction of the major project was completed in 1981.